Communications / Public Relations, Consulting, Data & Analytics, Legal, Research, Risk Management
Amsterdam '- Noord-Holland - Netherlands
For CBRE GWS we are looking for an Ethics & Compliance Lead Investigator for Central/Eastern Europe, based in our Amsterdam office!
About the role
E&C Lead Investigator Central/Eastern Europe is responsible for supporting the EMEA Regional Compliance Officer and the EMEA Investigations Director. You will become accountable for conducting investigations into allegations of serious misconduct as defined by the Company’s Code of Conduct.
The role is based in the Amsterdam (the Netherlands) and aligned with our GWS Global/Local busines, although support for investigations in other geographies and business lines may be required. Investigations may include: allegations of fraud, conflict of interest, discrimination, harassment, retaliation, and other violations.
The Lead Investigator will support management of activities related to CBREs Global Ethics Helpline, and will conduct internal investigations in line with global policies, ensuring that ethics and compliance concerns raised by employees, suppliers, vendors, JV partners and other third-parties anywhere in the world are promptly and thoroughly investigated. And that remedies are appropriately designed and recommended. The E&C Lead Investigator Central Eastern Europe will report to the EMEA Regional Compliance Officer.
Duties and responsibilities:
Support the supervision of CBRE's Ethics Helpline – Ethicspoint - which includes ensuring Ethicspoint is operating and effective at all EMEA Central Eastern Europe sites, and partnering with CBRE’s People Team (Human Resources) and other investigative functions across the region to ensure timely and effective responses to all concerns raised on Ethicspoint and other reporting channels.
Lead and/or support internal investigations in EMEA, including supporting the development of investigation plans particular to each issue under investigation, collect and review documents, interview witnesses, reach and report findings, make recommendations and document the investigation.
Support the business in the design of appropriate remedial action to be taken based on investigation findings.
Provide periodic updates to EMEA and global leadership/management teams concerning ethics and compliance concerns in the region, and data and trends regarding compliance culture.
Support the preparation of quarterly Ethics and Compliance data for reporting to Board of Directors, Audit Committee, company leadership, and business unit managements.
Prepare information for and participate in periodic reviews of the investigations process with Company's external auditors.
Support and oversee training and communication initiatives related to CBRE’s Compliance Culture and non-retaliation policy, including monthly all-employee communications, annual online compliance training, and post-investigation leadership communications as needed.
Analyze ethics and compliance investigations data (including root cause analysis) to determine relevant trends and areas of compliance risk. Recommend and deliver effective modes of training, communication, and controls enhancements to address same.
Build cohesive and well-functioning stakeholder relationships and to assist Company in making post-investigation discipline and remediation decisions.
What will you bring to CBRE?
Min.+ 6 years of progressive experience in compliance / employment relations / complaint investigations (Legal experience with emphasis on internal investigations, or related professional experience is preferred)
Degree in related area or equivalent combination of education and experience required
Preferred professional designation: HR, Legal, Compliance, Internal Audit, Fraud Investigator etc.
Superior written and verbal communication skills with strong oral presentation skills in English;
Understanding of compliance laws relevant to multi-national companies (including the Foreign Corrupt Practices Act, U.K. Bribery Act, global Competition laws, and Data Privacy requirements)
Experience working with employment law protocols in multiple European jurisdictions preferred
Working knowledge of Equal Employment Opportunity; anti-discrimination, harassment, and retaliation; and whistle blower protection laws and regulations
Relates comfortably and works effectively with people across levels, functions, culture and geography; remotely or in person, and acts with diplomacy and tact to build constructive relationships
Ability to remain objective and professional in high-pressure situation and able to build relationships and work collaboratively with other departments
Strong interpersonal skills, ability to listen well, demonstrate sensitivity to all parties and have strong oral communication skills to effectively explain information to stakeholders
Strong investigative and research and analytical skills to interpret and dissect complex issues
Strong written communication skills employed to write clear, concise and logical reports
Ability to multi-task and conduct multiple investigations simultaneously
Proficiency with Office365 suite required and a proven ability to use case management data base systems, eDiscovery email review platforms, and data- visualization tools.
What we offer you
Base gross annual salary €82.000 incl. holiday allowance + bonus
Laptop & iPhone.
Fixed pension scheme and optional collective health insurance policies.
8.33% Holiday allowance, 25 fixed days of leave, up to 10 days of leave to be purchased and 2 bonus days of leave when not sick for 1 year.
Development opportunities through the GWS Academy or external trainers.
Location: Amsterdam office (the Netherlands).
About CBRE Global Workplace Solutions
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
Due to the Christmas holidays, feedback on your application will take a little bit longer.
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.