As an E-commerce Customer Service Representative, you manage 3 webshops daily, being the contact point to end-users and partners. Your focus is customer success but a commercial mindset is just as important. In this role, you:

• Advise customers on products
• Generate leads
• Process orders
• Handle complaints

On top of that, you support account managers with first-line questions and work closely with marketing to optimize content and increase turnover

Requirements

In order to do this successfully, you need:

• Fluency in English and relevant experience within European market
• A customer-oriented attitude
• Strong communication skills
• Experience with CRM systems
• A good dose of proactivity and can-do attitude

Working conditions

Our client is willing to offer you a competitive salary based on experience and a fun, international work environment. Your team manager is someone who thrives in guiding talent, giving you all the tools you need to blossom and grow as a professional

Work location

Groningen

Company description

Our client is a market leader in electric fencing and other farming related solutions. They are committed to innovation and excellence, delivering personalized service to their clients. Are you a multilingual talent with a commercial mindset and an understanding of the European market? Then this is your place to be!