Job Properties
  • Job Type
    Internship / Part Time
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Utrecht
    • Date Posted
      November 22,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    Duty Manager

    Start as soon as possible

    The Duty Manager is responsible for coaching, training and helping the studio team. The Duty Manager acts like a spider in the web ensuring Rocycle’s operations are ran smoothly and without any hiccups. He/she is responsible for efficient (co)scheduling, and supports the operational team when and where needed, empowering the studio team to be at their best; providing excellent service and a true Rocycle experience to all our customers. The building, services and facilities have no secrets to the Duty Manager, he/she is a jack-of-all-trades who thinks in solutions. The Duty Manager reports to the Area Manager.

    What will you do?

    • Day to day management of operations, sales and administration
    • Create a rota for the studio team every two months
    • Put in the instructor schedule in Zingfit on a monthly basis
    • Have quarterly 121’s with the runners
    • Ensuring our hospitality and services are of the highest standard
    • Form relationships with riders by having a personal talk
    • Assisting in training all new Studio Assistants and Runners by:
    • Using WorkPlaceBuddy and going over all important procedures regarding studio tasks
    • Training on the job; showing new team members how to perform weekly/monthly tasks
    • Assist Area Manager in delivering re-training sessions to current studio team
    • Responsible for the team to have their First Aid Response training renewed
    • Quarterly training sessions for the team will be hosted, responsible for attendance
    • Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift
    • Responsible for having the hygiene and cleanliness of the studio up to Rocycle standards

    What’s in it for you?

    • Being part of an organisation that is about to expand internationally
    • Being part of a team that inspires and helps people progress
    • A happy and healthy work environment
    • Free Rocycle rides
    • 20 holiday days (at 32 hours contract)
    • Pay based on experience and potential €1500 - 1750 (at 32 hours contract)

    Requirements

    • Passionate about people, communication and the Rocycle brand
    • Excellent written and verbal communication skills (English)
    • Ability to learn quickly
    • Ability to work as part of a team and to build relationships
    • Ability to multitask and combine administrative tasks with hands on work in studios
    • Attention to detail, strong organizational and planning skills
    • Flexible within studio openings hours and reachable for emergencies
    • Puts the customer first always and has a relentless focus on the customer
    • Creates a team environment that is positive and productive
    • Understands what drives Rocycle’s success and is accountable to deliver quality results of required responsibilities
    • Living in Utrecht

    Contractduur 12 maanden

    Job Types: Part-time, Contract

    Salary: €1,500.00 - €1,750.00 per month

    Work Remotely:

    • No
     
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