Job Properties
  • Job Type
    Full-time Position
  • Category
    Education & Instruction
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      August 18,2022
    • IMG_6430
    • VISA
    • Premium Package

    Dispute Manager

    The Opportunity
    At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Matching Generalist, then get ready to join our company.


    We are looking for an enthusiastic starter / young professional to strengthen the team in the operational heart of the company: Merchant Operations. This department is responsible for a range of operational processes, ranging from: daily statement processing, data-entry, remittance handling, file handling, chargeback & disputes and much more.

    Curious about our department yet? Curious about our department yet? The Merchant Operations department consists out of 62 dedicated professionals, who all have one thing in mind: providing the best service for our Merchants. You will be a part of the Chargeback Resolution Team of 11 Dispute Specialist. This team is responsible for handling chargebacks and disputes on behalf of our merchants.


    We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.


    You will work for Worldline’s Merchant Services Global Business Line. This is a major international player in end-to-end Commercial Acquiring, Multichannel Payment Acceptance and Payment Terminal solutions. Merchant Services’ unique combination of payment, digital and transactional expertise allows merchants to boost sales and enhance the customer experience.


    We cover the full retail value chain, online and in-store, through a complete approach, delivering a real digital journey for retailers and their customers and facilitating consumer engagement, via seamless services, on any device – with payment at the heart of the shopping experience.


    Skills we can’t do without:

    • You love working in a team.
    • You are proactive
    • You are precise and accurate, ensuring everything is handled correctly.
    • You are fluent in English


    More reasons to join us

    In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include: a rewarding salary, 29.5 days’ annual leave, an attractive pension scheme plus many more.


    What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.


    Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.


    Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

     
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