Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      November 18,2021
    • JSS
    • VISA
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    Delivery Manager

    Job Description

    Imagine being able to secure banking for every customer of the Rabobank. As a Delivery Manager you are responsible for a team of approximately 20 FTE. That you inspire and grow your team to support various business domains in the execution of the risk management processes such as Business Continuity Management, Information Security, IT Risk, Identity Access Management and overall operational risk awareness.

    Making a difference

    • Responsible for developing a vision, strategy and roadmap for the First Line Monitoring Center (FLMC) together with your management team members which is in line with the CITO strategies;
    • Promote integrated Risk Management and further optimization of the FLMC organization;
    • Responsible for rolling out the standard way of working and further automation of the various Risk Management processes;
    • Responsible for capacity management, implementation and optimization of the resource mix;
    • HR responsible for internal personnel within the unit, including performance management and recruitment.

    With each other

    Collaboration is at the heart of everything we do. Our First Line Monitoring Centre (FLMC) team brings talented people together to support and challenge the organization on becoming and staying in control aligned with our mission ‘Driving secure banking together’. With you as a one of our Delivery Managers, the team will consist of diverse colleagues in a variety of roles, including:

    Risk Manager: “As a Risk Manager, within the team, I provide me with the right tactical and operational signals and insights for our strategic stakeholders. The stakeholder is able to make a well balance decision within the risk management boundaries.”

    With you

    Collaboration, deliver results mind set, flexible and persuasiveness (story telling) are clearly essential for the role of the Delivery Manager. In addition, it's important that you recognize everything in the checklist below:

    • A master’s degree in Information Technology, Engineering or Business Administration;
    • A leadership profile, 5-10 years, with a strong emphasis on transformation management;
    • Proven track record in stakeholder management;
    • Excellent oral and written communication skills in English (mandatory) and Dutch;
    • Knowledge in Business Continuity Management, Information (Cyber) Security, IT Risk, Outsourcing (Cloud) risk and Identity Access Management.

    FLR and FLMC

    The Mission of FLR is “Driving Secure Banking Together”. FLR drives the organization to be demonstrably in control of their risks in order to be secure and is responsible for the First Line of Defense and Monitoring for the whole CITO domain which includes assessing and implementing applicable Laws and Regulations as received from the CLR domain (Second Line of Defense) and translating these to clear and actionable Standards, Controls and Procedures. It is the ambition of FLR to be THE collaboration partner with the integrated view, knowledge and expertise, acting as liaison to Rabobank Business and external partners on risk and security, supported by flexible reporting capabilities.

    Within the team First Line Monitoring Center (FLMC) we will drive the bank to be secure on a diverse number of topics, like Business Continuity Management, Information Security, IT Risk, Identity & Access Management, Cloud risk, SOx and overall Risk awareness. We have the ambition to make sure risk management is as easy and clear as it can be. Together with the Centers of Expertise we are able to solve every risk case.

    Growing a better world together
    You already know that Rabobank is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:

    • Educate young people on Cyber Security with our participation in the Hackshield game
    • Thrive for diversity and inclusion by hiring talent from all different cultures
    • Play a leading role in handling the COVID-19 crisis for Rabobank

    Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

    • a gross base monthly salary between € 4492 and € 6417 (scale 10) or € 5405 and € 7722 (scale 11) depending on your experience.
    • a thirteenth month and holiday pay
    • an Employee Benefit Budget (11 % of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout
    • An annual personal budget of € 1400 that you can spend on activities related to your personal development and career
    • flexible working times and location-independent working
    • 100 % reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance.
    • a pension scheme, to which your contribution is only 3.5%

    Let's meet

    Are you the person we're looking for? Are you ready to join Rabobank as a Delivery Manager and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

    Good to know

    • Applications are open until the best matching candidate is found. Apply via the button “Apply now”. Responses will be handled in accordance with our vacancy management policy
    • If you have any questions about the specific details of this position, please contact Danny Bos, Global Head FLMC on +31623992525 or
    • Richard Gerestein, sr IT Recruiter would be happy to answer any questions about the application procedure via
    • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
    • The application process for this vacancy includes an individual assessment
    • Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!

    Additional: More details about the role

    Execution of FLM and related topics

    • Pursuing an (international) ‘uniform’ FLM way of working, following the ‘First time right principle’;
    • Together with the other MT members, give structure and guidance to the FLR domain team (each aware and in respect of their own role);
    • Pursue and stimulate a collaborative way of working and alignment within and outside FLMC/FLR
    • Is capable of handling complex and multidisciplinary questions on the diverse risk management areas.


    • Actively initiating and pursuing innovative improvements on a FLMC and FLR level;


    • Lead by example in challenging his-/herself, stimulating others (the team) to do the same, becoming self-organizing within the given boundaries (‘freedom within a frame’);
    • Open to give and receive feedback within a growth mindset;
    • Representing FLMC (FLR) in a positive and professional manner.

    Learning & development

    • Becoming M-shape (CRISC, CISM,..), a senior professional and acknowledged risk management expert;
    • Actively transferring knowledge, stimulating and coaching others to develop their risk management level and judgement (e.g. give training).

    Project management

    • Participating and leading/coordinating the realization of (improvement) initiatives or (small) projects within FLMC, across FLR departments or even beyond.
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