Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      July 11,2022
    • All-round Interview Preparation cover
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Day/Night Receptionist | Fulltime | NH Utrecht

    Our hotel is perfectly located; next to the Central Station, Beatrix theater and the Jaarbeurs. Our guests can walk straight through the shopping center Hoog Catharijne into the city center. Our hotel is the largest hotel in Utrecht and we have a nice mix of business and leisure guests. During the week we welcome many conference-, meeting- and trade fair guests. In the weekend we mainly welcome guests who enjoy leisure activities. In short, every day is full of surprises. New colleagues are instantly welcomed into our team, and we have welcomed many colleagues from other NH hotels for the next step in their career. We often work together with our cluster hotel NH Centre Utrecht (Janskerkhof) and it could happen that you are also scheduled to work there occasionally. Another opportunity to broaden your horizon, isn't that great?

    ''My team feels like family to me." - Reinout, Banqueting Employee & Organizer

    What’s in it for you?

    • Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary;
    • Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
    • Spend the night in our hotels all over the world for €36 or €72 per night and enjoy a 30% discount in the restaurants/bars;
    • Discounts up to 25% for your friends & family;
    • Discounts in all kinds of (web) shops;
    • Stay fit with our Company Fitness Plan;
    • From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
    • Salary scale 5 Horeca CLA. Depending on your experience this is usually between €2.012 – €2.474 gross per month (based on a fulltime contract);
    • A new family.

    What’s in it for us?

    • Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
    • You know how to prioritize and keep your cool during busy moments;
    • You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
    • You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
    • You are interested in computers and enjoy learning new systems.

    A day in the life of a Day/Night Receptionist
    06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
    07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
    08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
    10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.
    12:00 Enjoy your lunch with colleagues from other departments.
    13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
    14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
    14:45 The evening shift has arrived, and you attend the handover.
    15:00 Time to go home!

    Are you the one we are looking for? !

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