Situated right on the Rhine River bank, NH Arnhem Rijnhotel is only a 15-minute walk away from the city center and the central station. Nearby attractions that can be reached by car include the Hoge Veluwe National Park, Burgers' Zoo, the Open-air Museum and the Kröller-Müller Museum. The location is also near the A325 highway for easy access to main roads. NH Arnhem Rijnhotel has 68 rooms and the staff pride themselves on being able to provide their guests with a more personal touch. Classic but contemporary rooms are designed for guests' comfort and many offer river views and balconies. To enjoy the Rhine, guests also have access to the panoramic view terrace. Here, they can choose from a selection of delicious a-la-carte dishes prepared by the Taste Restaurant. In the morning, a fresh breakfast buffet is served both inside and on the terrace for those who prefer to enjoy the view. Breakfast will be a great start to your day and consists of a wide variety of fresh pastries, juices and other delicacies. If you prefer to stay in, there is 24-hour room service. Conference rooms are also available and guests enjoy free Wi-Fi throughout the hotel.
What will you do?
You only have one chance to make a great first impression, right? How cool is it to be a part of that? As a Receptionist, you ensure that all guests have a stunning first impression of the hotel. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You are energetic, proactive, solution-oriented, and accurate, including in the field of administration and payments. You communicate efficiently with other departments, such as Housekeeping and F&B, so that guest expectations are exceeded. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception you work in shifts and you report to the t Front Office Manager of the Front Office team.
Who are you?
You are energetic, a natural host, and love working with people.
You have a genuine interest in people and cultures.
You like to welcome our guests with a smile, and you excel at “multitasking”.
You see every situation as a challenge, and you have a good command of Dutch and English; a second foreign language is an advantage.
In addition, you are a real team player and you are flexible in terms of working hours.
What do we offer?
In this position you are working for NH Hotel Group, a professional international hotel chain with a dynamic and friendly vibe. We understand that people make the difference, and this is conveyed in our excellent working conditions:
NH University: excellent training & (international) development opportunities.
Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide!
Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary.
Explore the NH Hotel Group brands and enjoy our hotels world-wide with our special employee rate.
Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with you Friends & Family code.
We care for your health and therefore offer discounts on collective health insurance and financial services, a "bike plan", and discount at various gyms!
Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.