Day/Night Receptionist | FT | NH Amsterdam Museum Quarter
NH Amsterdam Museum Quarter is located in the heart of the Museum district, where you find most of the famous museums of Amsterdam. Our hotel is not the biggest hotel in the world, but we are well known for our fulfilling service with a heartfelt smile. Therefore, our guests keep coming back to stay with us. The atmosphere in our hotel is informal, but in a respectful way. We appreciate the talent of our colleagues and if you are eager to learn and grow, we are more than willing to invest in you.
"My team feels like family." – Chynthia, Assistant Front Office Manager
What will you do?
You only have one chance to make a great first impression, right? How cool is it to be a part of that? As a Day-/Night Receptionist, you ensure that all guests have a stunning first impression of our hotel. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You are energetic, proactive, solution-oriented, and accurate, including in the field of administration and payments. You communicate efficiently with other departments, such as Housekeeping and F&B, so that guest expectations are exceeded. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception you work in shifts and you report to the Desk Managers/Assistant Front Office Manager of the Front Office team.
Who are you?
You are energetic, a natural host, and love working with people.
You have a genuine interest in people and cultures.
You like to welcome our guests with a smile, and you excel at "multitasking".
You see every situation as a challenge, and you have a good command of Dutch and English; a second foreign language is an advantage.
In addition, you are a real team player and you are flexible in terms of working hours.
What do we offer?
In this position you are working for NH Hotel Group, a professional international hotel chain with a dynamic and friendly vibe. We understand that people make the difference, and this is conveyed in our excellent working conditions:
NH University: excellent training & (international) development opportunities.
Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide!
Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary.
Explore the NH Hotel Group brands and enjoy our hotels world-wide with our special employee rate.
Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with you Friends & Family code.
We care for your health and therefore offer discounts on collective health insurance and financial services, a "bike plan", and discount at various gyms!
Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.