Our client offers state-of-the-art data center solutions, including security-focused cloud services, dedicated servers, disaster recovery and backup services, as well as colocation and network solutions.
Working in a highly dynamic and fast paced environment, the Datacenter Technician will assist clients and support the NOC Engineering team based in the US, Netherlands, Serbia and Singapore. As part of the team, you will have the opportunity to work with the latest in server hardware to perform installation, upgrade and troubleshooting of all server components.
Working Hours: 40 hours from Tuesday to Friday from 7pm until 5am plus part of an on-call rotation on the weekends (1 in 4)
Role and Responsibilities:
Perform General Hardware/Cage duties such as server assembly and disassembly, server maintenance and repair, racking/un-racking of servers and devices, hard drive and memory installs, RAID set up and configuration, server console/reboot, cabling and cable management, PDU install/replace
Perform basic software setup such as Control Panel installation (Plesk/cPanel/Webmin), Server OS installation (Windows/Linux/BSD), Kickstart/reinstall OS, Partition configurations, Basic network IP configurations.
Perform basic Switch/Firewall setup i.e. Cisco ASA Appliances, Brocade and Arista Switches.
Perform hardware troubleshooting.
Triage and escalation to the appropriate level.
Ticket management to ensure SLA’s are met.
Education, skills & experience
Must be eligible to live and work in the Netherlands.
Good Level of English
At least 1 year’s experience in a similar role in a datacenter environment.
Must have work experience with different types of cabling and experience managing fiber & copper in a data center environment.
A strong working knowledge data center processes and design.
To apply send in your detailed CV, in English.
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