Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English Dutch
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      November 12,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    Dag/ Nacht Receptionist | FT | NH Collection Amsterdam Doelen

    One of Amsterdam's oldest and finest 5-star hotels, NH Collection Amsterdam Doelen was recently renovated in 2015. During the past three centuries, Empress Elisabeth of Austria and the Beatles have taken rooms here. Located in the heart of the city, the hotel is close to Dam Square, the Anne Frank House, canal boats, the Heineken Brewery and the Van Gogh Museum. It is also only a short walk to the shopping district, bars and restaurants. The 85 refurbished rooms are designed in classical tones with red and gold accents. They let in natural light through large windows and many look out over the Amstel river. For guests' comfort, there are premium mattresses, pillow menus, rain-effect showers and Nespresso machines in each room. Fresh breakfast is served daily, featuring a large spread that includes local specialty dishes, gluten-free options and dishes made-to-order. If you prefer to stay in, you may also use the 24-hour room service. The hotel has a gym, free Wi-Fi and beautiful summer terrace.

    What will you do?

    You only have one chance to make a great first impression, right? As a Receptionist, you ensure that all guests have a ‘extraordinary’ first impression. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You are energetic, proactive, solution-oriented, and accurate, including in the field of administration and payments. You communicate efficiently with other departments, such as Housekeeping and F&B. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception you work in shifts and you report to the Desk Managers/Assistant Front Office Manager of the Front Office team.

    Who are you?

    • You are energetic, a natural host, and love working with people.
    • You have a genuine interest in people and cultures.
    • Do you already have experience at the Front Office in a 5* property? Awesome!
    • You like to welcome our guests with a smile, and you excel at "multitasking". You know how to surprise every guest by means of an "Extraordinary" touch.
    • You see every situation as a challenge, and you have a good command of Dutch and English; a second foreign language is an advantage.
    • In addition, you are a real team player and you are flexible in terms of working hours.

    What do we offer?
    In this position you are working for NH Hotel Group, a professional international hotel chain with a dynamic and friendly vibe. We understand that people make the difference, and this is conveyed in our excellent working conditions:

    • NH University: excellent training & (international) development opportunities.
    • Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide!
    • Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary.
    • Explore the NH Hotel Group brands and enjoy our hotels world-wide with our special employee rate.
    • Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with you Friends & Family code.
    • We care for your health and therefore offer discounts on collective health insurance and financial services, a "bike plan", and discount at various gyms!
    • Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.

    Are you looking for a new challenge? !

     
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