Are you an experienced Customer Support Professional in a Business to Business environment with excellent verbal and written communication skills in German and English? Then whe are looking for you at its international HQ in Amersfoort.
Frequently occurring work;
Develop and maintain close relationships with resellers;
Develop technical knowledge and understanding of the audiovisual market;
Work closely with (field) management and sales team;
Provide excellent customer service;
Support of all Extron products;
Issue and follow-up on quotations;
Handle customer requests;
Ensure database accuracy;
Coordinate the Extron Institute attendees and participate in lunches and/ or dinners with customers;
Assist in resolving minor client issues;
Utilize marketing tools such as website, catalog and price guide;
Know sales policies and procedures and reseller pricing levels.
Fulltime/ voltijd, vaste baan, uitzicht op vaste, langere termijn, per direct, mogelijkheid tot thuiswerken
2 years of experience in a B2B customer service department;
Technically literate or have affinity with technical products;p
Native-level German speaker with excellent verbal and written communication skills and fluent in English;
Initiative, adaptability, representative and professional attitude;
Strong attention to details, highly organized, computer literate;
Ability to prioritize tasks and requests;
Ability to work well in a fast-paced professional office environment.
Short-term and full-time start;
Salary depending on knowledge and experience between EUR 2000 and 2500 gross per month;
25 vacation days and 8.3% vacation pay;
Travel allowance from 19 km. one way;
Easy to reach from Utrecht, Almere, Amersfoort, Ede en Hilversum.