A specialist in audio visual products

Are you an experienced Customer Support Professional in a Business to Business environment with excellent verbal and written communication skills in German and English? Then whe are looking for you at its international HQ in Amersfoort.

Frequently occurring work;

• Develop and maintain close relationships with resellers;
• Develop technical knowledge and understanding of the audiovisual market;
• Work closely with (field) management and sales team;
• Provide excellent customer service;
• Support of all Extron products;
• Issue and follow-up on quotations;
• Handle customer requests;
• Ensure database accuracy;
• Coordinate the Extron Institute attendees and participate in lunches and/ or dinners with customers;
• Assist in resolving minor client issues;
• Utilize marketing tools such as website, catalog and price guide;
• Know sales policies and procedures and reseller pricing levels.

Fulltime/ voltijd, vaste baan, uitzicht op vaste, langere termijn, per direct, mogelijkheid tot thuiswerken

• 2 years of experience in a B2B customer service department;
• Technically literate or have affinity with technical products;p
• Native-level German speaker with excellent verbal and written communication skills and fluent in English;
• Initiative, adaptability, representative and professional attitude;
• Strong attention to details, highly organized, computer literate;
• Ability to prioritize tasks and requests;
• Ability to work well in a fast-paced professional office environment.

• 
  Short-term and full-time start;
• Salary depending on knowledge and experience between EUR 2000 and 2500 gross per month;
• 25 vacation days and 8.3% vacation pay;
• Travel allowance from 19 km. one way;
• Free parking;
• Easy to reach from Utrecht, Almere, Amersfoort, Ede en Hilversum.