Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 11,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Customer support Germany


    A specialist in audio visual products


    Are you an experienced Customer Support Professional in a Business to Business environment with excellent verbal and written communication skills in German and English? Then whe are looking for you at its international HQ in Amersfoort.

    Frequently occurring work;

    • Develop and maintain close relationships with resellers;
    • Develop technical knowledge and understanding of the audiovisual market;
    • Work closely with (field) management and sales team;
    • Provide excellent customer service;
    • Support of all Extron products;
    • Issue and follow-up on quotations;
    • Handle customer requests;
    • Ensure database accuracy;
    • Coordinate the Extron Institute attendees and participate in lunches and/ or dinners with customers;
    • Assist in resolving minor client issues;
    • Utilize marketing tools such as website, catalog and price guide;
    • Know sales policies and procedures and reseller pricing levels.

    Fulltime/ voltijd, vaste baan, uitzicht op vaste, langere termijn, per direct, mogelijkheid tot thuiswerken


    • 2 years of experience in a B2B customer service department;
    • Technically literate or have affinity with technical products;p
    • Native-level German speaker with excellent verbal and written communication skills and fluent in English;
    • Initiative, adaptability, representative and professional attitude;
    • Strong attention to details, highly organized, computer literate;
    • Ability to prioritize tasks and requests;
    • Ability to work well in a fast-paced professional office environment.


    • Short-term and full-time start;
    • Salary depending on knowledge and experience between EUR 2000 and 2500 gross per month;
    • 25 vacation days and 8.3% vacation pay;
    • Travel allowance from 19 km. one way;
    • Free parking;
    • Easy to reach from Utrecht, Almere, Amersfoort, Ede en Hilversum.
    Liset Bloem
    Smallepad 32
    3811 MG Amersfoort

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