Job Properties
  • Job Type
    Full-time Position
  • Category
    Administration & Operations
  • Languages
    English Chinese
  • Experience Required
    1 - 3 Years
  • Degree Required
    • Province
    • Date Posted
      April 08,2022
    • All-round Interview Preparation cover
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Customer Service Representative

    Position Purpose
    Global import and export wholesaler of food supplement ingredients is looking for a Customer
    Service Representative to join our team of reliable, detail oriented support staff. The main
    purpose for this position is to assist customers and our sales team with various orders and
    projects, including processing orders, fielding customer calls, as well as managing stock
    availability, billing, and logistics.


    Essential Job Functions
    Answering incoming calls / emails from customers, vendors, warehouses and sales
    Process sales and blank orders.
    Execute and manage POs.
    Data entry and inventory management.
    Sales invoicing.
    Routing the shipment.
    Product sample coordination and distribution.
    Perform other duties as assigned including, but limited to administrative tasks within
    the office.

    Minimum Requirements
    Knowledge of Quickbooks, or similar ERP software and be proficient with Microsoft
    Office, Outlook.
    Experience in Order Processing, customer communications, and or logistics
    Understanding of the Ingredients Industry through direct work experience or through
    experience from similar/cross related industries (i.e. Food & Beverage, Pharma,
    Cosmetics, etc.)
    Highly organized and detail oriented.
    Be able to work independently, efficiently on your assigned tasks.
    Be able to manage multiple tasks/orders at one time.

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