Job Properties
  • Job Type
    Full-time Position
  • Category
    Marketing, Communication & Advertising
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      July 28,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Customer Service Representative Romanian speaking

    Achieve maximum refunds for Romanian-speaking customers by processing their tax claims quickly and correctly. This job in Utrecht is for an excellent Romanian speaker with financial insight.

    De functie

    The main responsibility of the Customer Service Representative is to achieve maximum refunds for Romanian-speaking customers by processing their tax claims quickly and correctly in the systems. You provide excellent service to customers and you ensure that you keep up to date with relevant knowledge and skills in the field of Customer Operations.

    Although each area has its own specialization, the Customer Operations teams work closely together on projects and support each other in other parts of the business at times of deadlines.

    Jouw profiel

    You speak and write the Romanian language very well and your English is good for internal use. You have worked in an international environment and you have proven customer service skills. Also you have an eye for detail and financial insight (work with numbers). You can set priorities and you ensure quality also during deadlines.
    Above all, you are a fast learner with analytical skills. You are someone who is willing to go the extra mile and who can adapt quickly to new situations.

    Basic knowledge of SAP is a plus. Good MS Office skills are a must, as is experience in dealing with potential problems.


    This organisation is one of the leading tax refund service providers in Europe. This company was founded in 2001 and has 100 employees. They would like to welcome determined and enthusiastic new employees, who take responsibility, have excellent communication skills and enjoy working with all departments of the company.

    This position is in the Customer Operations department in Utrecht.

    Het aanbod

    You will get an contract for 7 months through Exactpi. After this period you will get a contract from the organisation.

    • Salary between €2200 - €2400 gross per month; (If you have more experience and/or earn a bit more, please apply);
    • Growth opportunities in the near future;
    • Preference for 40 hours per week but 32 hours is negotiable;
    • Travel allowance;
    • After onboarding, hybrid working is possible.
    • Home office allowance of €2,- per day.
    • Good habitz online training possibilities.

    Are you the Romanian speaking Customer Service Representative for this position in Utrecht? Then I would like to receive your CV. If you would like more information, please call Shir Leenstra, 06 45273596. She will be happy to help you.

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