Do you enjoy providing sales support and working in a dynamic environment?|Are you looking for a versatile job and work for an international company?
About Our Client
Our client is one of the world's largest manufacturers and distributors of quality fashion products. The Company markets its products under several prestigious brand names including: Calvin Klein, Victoria Beckham, Longchamp, Lacoste, Liu Jo and Nike. The company is known for its quality products, innovation and high levels of service. The Company distributes its products through numerous sales offices around the world, serving customers in over 100 countries. The customer service team is based in Amsterdam and is part of the European headquarters. The company has a dynamic, international and informal atmosphere.
Handle incoming / outgoing calls and answer e-mails
Process orders in SAP
Support the sales representatives
Follow up and monitor orders and deliveries
Pro-actively inform and/or approach customers about product, price, delivery times etc.
Handle financial requests and work closely with the financial department
Come up with solutions for complex issues and possible complaints
The Successful Applicant
Bachelor's degree or equivalent training, education and experience
Minimum of 1 year of experience in a Customer Service Environment
Fluent in French and English
Experience with MS Office
Enthusiastic, a commercial mindset and a team player
Service oriented, a problem solver and excellent communication skills
Flexible to take on additional responsibilities and tasks when required
Able to prioritize and work under pressure
Preferably experience with SAP
What's on Offer
A competitive salary
A job that offers the opportunity to develop on both a professional and personal level
Working in an international and dynamic environment