Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      December 18,2021
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK

    Customer Service Representative French

    Do you enjoy providing sales support and working in a dynamic environment?|Are you looking for a versatile job and work for an international company?

    About Our Client

    Our client is one of the world's largest manufacturers and distributors of quality fashion products. The Company markets its products under several prestigious brand names including: Calvin Klein, Victoria Beckham, Longchamp, Lacoste, Liu Jo and Nike. The company is known for its quality products, innovation and high levels of service. The Company distributes its products through numerous sales offices around the world, serving customers in over 100 countries. The customer service team is based in Amsterdam and is part of the European headquarters. The company has a dynamic, international and informal atmosphere.

    Job Description

    • Handle incoming / outgoing calls and answer e-mails
    • Process orders in SAP
    • Support the sales representatives
    • Follow up and monitor orders and deliveries
    • Pro-actively inform and/or approach customers about product, price, delivery times etc.
    • Handle financial requests and work closely with the financial department
    • Come up with solutions for complex issues and possible complaints

    The Successful Applicant

    • Bachelor's degree or equivalent training, education and experience
    • Minimum of 1 year of experience in a Customer Service Environment
    • Fluent in French and English
    • Experience with MS Office
    • Enthusiastic, a commercial mindset and a team player
    • Service oriented, a problem solver and excellent communication skills
    • Flexible to take on additional responsibilities and tasks when required
    • Able to prioritize and work under pressure
    • Preferably experience with SAP

    What's on Offer

    • A competitive salary
    • A job that offers the opportunity to develop on both a professional and personal level
    • Working in an international and dynamic environment
    • Additional benefits
     
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