As a Customer Service Representative you are primarily responsible for maintaining efficient and positive relationships with your customers. You will also (partly) take care of order processing. In addition, you add to and encourage a positive and enthusiastic working atmosphere. You are active in participating and developing commercial actions and developing new opportunities and solutions. In cooperation with the sales department you anticipate new customer needs. You are jointly responsible for creating and maintaining efficiency and margins in the sales process.
What your days will look like:
Communicating with customers
Identifying potential commercial opportunities
Approaching opportunities proactively from the sales department
Improvement performance and showing drive in the function
Quality control order process
Realize personal goals
It's a MUST that you have a passion for horses and/or a willingness to learn and be passionate all about them!
Obtained College degree
Excellent verbal and written communication skills in English and Dutch (B1-level). Fluency in German and/or French would be a plus.
Good communication skills
Customer service mindset
Ability to work under time pressure and at the same time the ability to stay friendly and calm
Proven organizational skills
Precise and accurate
A no nonsense mentality
Available for at least 32 hours a week
Living in or close to Utrecht. The company will move in the future to Soesterberg
Ability and right to work in the Netherlands (please note: work permit sponsorship is not an option for this role)
What our client can offer you: You will work in a friendly and tight knit team where you will have great secondary benefits and a salary that depends on your experience (between €2250,- and €2750,- gross a month.
Partly working from home is possible as well.
Salary from: €2250,-
Salary to: €2750,-
Our client is a veterinary pharmaceutical wholesaler. They have been active for over 20 years in the veterinary field of medicines, feed supplements and care products for (sport) horses. They aim to build long and lasting relations with their clients, the quality of the products and service to their clients is very important to them. Currently, they are expanding and growing their footprint in German market which is why they are looking for a Customer Service Representative focusing on the German market.
Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.