Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Utrecht
    • Date Posted
      November 30,2021
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK

    Customer Service and Order Processor | German C2

    Job description

    Do you speak German on a professional C2 level and are you a friendly and calm problem-solver? Then keep on reading;

    For the customer service department, we need an experienced customer service representative. With a new project coming in from the telecommunication sector you can be the difference-maker helping customers in need.

    RESPONSIBILITIES:
    • Receiving and placing customer service emails
    • Manage database records
    • Troubleshooting and assisting customers with questions or issues by always being the customer's advocate
    • Data entry and research as required to resolve customer issues
    • Providing information as a response to inquiries about products and services

    Requirements

    • Professional German (C2 level)
    • Experience with customer service (B2C)
    • Pronounced integrity and the ability to understand individual customer needs
    • Communicative strength, good problem-solving skills, and an eye for detail
    • Ambition to deliver high-quality service to the customer

    Working conditions

    OUR BENEFITS

    • Market-based salary of 2450,- EUR a month
    • Positive and passionate international colleagues
    • International company with global career opportunities
    • Permanent contract
    • Comfortable and informal office environment
    • 100% remote work is possible (with the possibility to reach the office when needed)
    • Work From Home Allowance (€40 p.m. plus €500 once)
    • Pension provision by the company

    Salary from: €2450,-
    Salary to: €2450,-

    Work location

    Utrecht and Eindhoven (see remote possibilities below)

    Company description

    My client is a big international working within the technology sector. They are a global leader in providing IT solutions for their clients and want to expand their company with an experienced professional.

    Good to know

    If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
     
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