Job Properties
  • Job Type
    Full-time Position
  • Category
    Supply Chain & Logistics
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 23,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Customer Logistics Planner

    About AbbVie
    AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

    Your role at AbbVie

    As Customer Logistics Planner (CLP), you are part of the OUS Customer Logistics department representing the Commercial Affiliates for Supply Chain. They integrate with affiliates, Quality Assurance, GTC, Global Label Management, Finance, Planning and Franchise organizations. The CLP provides the highest level of internal and external logistics service with the least cost to the corporation and takes end-to-end responsibilities within the OUS CL team.

    The CLP is managing orders from the forecast is received from affiliates until the order is due for departure. They manage process related communication with all stakeholders including affiliates and end customers. In addition, they create and control documents for customs and payment purposes in compliance with AbbVie procedures and Global Law. Other CLP task are: Reporting (for example: KPI’s, LBE’s and several other reports), Innovation (finding solutions in complex situations), projects, audit support and supporting other groups within AbbVie.


    • Build strong relationships with all stakeholders and gather relevant information on market dynamics.
    • Manage short term demand fluctuations, monitor, and align the customer driven MAS changes, manage customer orders and re-supply orders, create (pre-) shipment documentation, and monitor any slow non-moving inventory to avoid obsolescence e.g.
    • Follow up and resolve any customer (order) holds (Financial/Quality) and identify improvement opportunities.
    • Maintain ERP/DRP parameters (Customer Master Data) and initiate pricing condition set-up in ERP system to support flawless and cost-effective demand and order planning.
    • Chair/support periodical business reviews with the affiliates/regional through regular affiliate calls. calls)
    • Set up and maintain Shipping Profiles and Customer Profiles.
    • Define and implement Continuous Improvements initiatives.


    What we ask

    An exceptional position lies in store for you. That is, of course, if you have the knowledge and experience to fill the role of Customer Logistics Planner:

    • Bachelor or Master degree preferably in Logistics or Business Management
    • 3 years’ experience in a similar environment
    • Experienced with ERP systems, preferably SAP
    • Networking skills, to create the networks needed to leverage on and improve business processes across the supply chain
    • Team skills with focus on improvement and strong drive for results
    • Strong analytical skills for KPI analyses and process improvements
    • Excellent written and oral Dutch and English communication skills is required
    • Proven strong problem solving, negotiation and conflict resolution skills
    • Proactive, persistent, and resilient

    How to apply

    You can submit your application via our website. We do read your motivation letter, so please accompany your application with a cover letter.

    Would you like further information before applying? That is quite understandable. Please send your question(s) to Barbara Razenberg,

    Job Type
    Job Level Code
    Equal Employment Opportunity
    At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
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