Do you have experience in Customer Service, Fulfilment and/or Sales? Do you have experience in working with SAP? Would you like a new fulltime challenge and opportunity to work for a great international company? Do you already live (close by) Almere? And are you fluent in English? Then you might be the Customer Fulfilment Representative I am looking for!
This company develops, manufactures and markets chemicals. As a leading global producer they service their clients in over 70 countries worldwide. The European head office is located in Almere, The Netherlands.
Tasks & responsibilities
Act as primary customer contact for the placement and fulfilment of sales orders, the daily interaction and customer inquiries / claims
Daily monitoring of product shipments to ensure on time delivery and work with logistics and plants to resolve delivery issues
Communicate any adjustments to customers as well as logistics parties
Gain in-depth knowledge of the Company’s customers, products and services
Work with customers and account managers to develop relationships that can improve service and increase customer retention
Bridge the gap between what the customer expects and what the organization can realistically provide through effective communications, and by facilitating resolution of issues with plants, distributors/agents, logistics and sales management
Review invoices on accuracy in order to be able to increase the number of invoices directly sent to customers
Skills & education
Minimum 3 years of experience in customer service, fulfilment, logistics and/or sales function
Great knowledge of SAP is preferred
Knowledge of MS office, CRM and other relevant tools
Fluent in English
Communicates clearly and articulately when speaking in an individual or group environment
Organizes thoughts with ability to present information in a clear and precise manner
Experience in a B2B environment
You must live in the Netherlands and have a workingpermit
Available fulltime (is a must)
Salary between €2.800,- and €3.500,- based on your experience
International environment with many opportunities to learn and develop
Independent, responsible and challenging position
Travel allowance when working at the office
Access to the Walters People Academy
Are you the Customer Fulfilment Representative I’m looking for? Apply now!
Do you have experience in Customer Service, Fulfilment and/or Sales? Do you have experience in working with SAP? Would you like a new fulltime challenge and opportunity to work for a great international company? Do you already live (close by) Almere? And are you fluent in English? Then you might be ...