Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
    English Dutch French German
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      November 20,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK

    Customer Care Representative

    Working for a growing organisation that is known internationally|The company is a market leader in innovative products and services

    About Our Client

    Are you in to be part of one of the most ambitious watches/jewellery brands within Northern Europe? They are active in over 30 countries worldwide, they are a very dynamic and young company and they have a lot of different nationalities found within their head office. They have an open and informal culture, they like to celebrate moments of joy and want to invite you to become a part of their warm and ambitious team.

    Job Description

    • Provide high quality service levels by responding to Customers' questions via multiple channels (E-mail, Chat, Phone, Social Media);
    • Contribute to the improvement of the service level of the company in the after sales processes, also by providing solutions to reoccurring problems;
    • Work closely together with the different departments within the companies, among others back office, logistics and sales.

    The Successful Applicant

    Our clients Customer Care team is looking for multiple new team members in different languages. Every team member is responsible for different markets: The French, German, English or Dutch Market. Are/Have you:

    • Able to start as soon as possible for 2-3 months;
    • Someone who focuses on quality and efficiency;
    • Got a Bachelor's Degree (or obtaining one still);
    • Excellent skills, written and oral in either: French OR German OR Dutch OR English, of course a combination of languages is amazing, but it's not a necessity;
    • A good problem solver;
    • Knowledgeable about MS Office

    Then they are looking for you! Don't forget to apply.

    What's on Offer

    • A nice training budget within your scope of expertise;
    • Company discount on their products;
    • A laptop to be also able to work from home;
    • Holiday Allowance;
    • Travel Reimbursement;
    • An inspiring office within Amsterdam.
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