Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 13,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Customer Care Representatieve

    For our client, an international technical/chemical organization near Amersfoort are we looking for a Logistics Representative. Our client has an informal environment, nice co-workers, so a great place to work.

    Position Summary

    Coordinates and schedules transportation with carriers to ship products to and from plants and warehouses and customers. Works under general supervision and performs the more difficult transactions

    • Provide customer service by responding to customer calls and processing customer orders from receipt to shipment.
    • Handle customer inquiries and resolve service-related issues and complaints of varied complexity for a variety of customer accounts.
    • Answer incoming customer calls and use system to enter order details. Collect information needed from customer and ensure full understanding of customer's requirements.
    • Handle customers concerns and ask appropriate questions to fully understand issues.
    • Respond to variety of customer issues and follows-up to ensure all pending items are closed.
    • Perform data cleanup to ensure data in system is current and accurate.
    • Assist the sales department

    Fulltime job

    excellent package

    • Customer service orientation.
    • Sense of urgency regarding customer issues.
    • Proficiency in the use of office systems, including use of enterprise-wide systems, such as JDE.
    • Focused on accuracy and attention to details.
    • Technical background
    • Pro-active personality
    • 2 years comparable experience
    • Fluency in English and Dutch, French and-or German is a plus
    • Excellent communication skills and stress-resistant

    Gertjan van der Willik
    +31(0)6 46 83 9 702

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