Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 19,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Contract Manager IT

    Come join our Business Technology department and contribute to Rituals’ success by managing our contracts and SLA’s whilst continuously improving the procurement process of our IT systems.


    At Rituals, we are proud to work with state-of-the-art technology. We select best-of-breed technology, and this means we have a significant number of contracts to manage. As our new contract manager, you are fully accountable for setting-up, maintaining and improving all contracts and SLA’s in close collaboration with our indirect procurement and legal department. The role requires strong stakeholder management within IT, as you work with many departments internally, whilst building strong relations with our suppliers. Other responsibilities will be to:

    • Participate in selecting and contracting Business Technology projects
    • Monitor supplier performance contract during the contracting execution phase
    • Monitor contract progress and signal deviations
    • Define and update contracting & SLA processes and structure contracts centrally
    • Propose, develop, and lead cost-saving recontracting activities
    • Manage and maintain SLA’s
    • Validate supplier invoices


    • You have a bachelor or university degree and around 5 years of relevant experience in contract management or procurement
    • You have experience with IT procurement
    • You know your way around in Excel and other Office applications
    • You have excellent planning skills with the ability to translate business needs into contracts and SLA requirements
    • You know how to structure your work and are always seeking to enhance the quality of our contracts and continuously improve ways of working
    • Above all, you are a team player and are up for a challenge (or two)!


    The Rituals’ Business Technology Department consists of 4 teams:

    • The Unified Commerce team focusses on all front-end systems. In other words: all (cloud) technology that is directly linked to our customers.
    • The Back-End team focusses on all back-end technology such as HR, Supply and Finance systems.
    • The Security team looks after everything related to (cloud) security, from raising awareness, policy development to technical security management.
    • The ICT team focusses on all ICT operational related matters, from store operations to Head Quarter support and our IT infrastructure.

    The Contract Manager is part of the last team and reports directly to the Head of ICT, but you’ll be working across all areas. As we have challenging ambitions to grow our business, the teams are also expanding, and this creates opportunities for growth.

    Just like you, we are always striving to deliver the best quality at pace. Our working atmosphere can therefore be described as high on energy, entrepreneurial with a humble attitude and innovative.


    • As our new Contract Manager, some of your benefits will be:
    • A salary that matches your knowledge and experience
    • Opportunities to continuously develop yourself by attending trainings and courses
    • MacBook and iPhone
    • 20% discount on our products
    • Unlimited access to the ‘’Rijksmuseum’’
    • The opportunity to participate in a variety of activities, from running the Amsterdam Marathon to a company ski trip


    Send in your application and help us in reaching our stretching growth ambitions! The next steps are:

    • Our recruiter will contact you within 10 working days
    • A digital introductory meeting with a team member and the hiring manager
    • An online test which will take about 50 minutes. The aim of the online test is to give you further insight in our company DNA and to get a good picture as to what extend your behaviour and competencies are a match with our company culture
    • A second interview with the Technology Director and the recruiter
    • If you are successful in applying, you will receive a proposal with the terms of employment

    Any questions? Our recruiter is happy to speak to you via


    At Rituals a sense of purpose goes together with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as our new Contract Manager!

    “We are one of the most fast-growing brands. And why? Because of our people.” - Raymond Cloosterman, CEO Rituals.

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