All Interested Applicants / All Sources
For USEFM - FP 7. Actual FS salary determined by Washington D.C.
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type Details:
Initial contract of one year, includes a one-month probationary period, with view to extension.
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is: Full Time (40 hours per week). Start date: Candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Relocation Expenses Reimbursed:
Basic Function of Position: The incumbent will process consular applications to the point of final review by a consular officer. Handling accountable items, including passport books and visa/passport foils, in accordance with accountability measures, to include performing quality assurance checks, printing and pasting visas, and creating limited validity passport books. Interacting with the public at consular interview windows during public hours and responding to customer inquiries via phone, e-mail, or other method. Responding to crisis events, including conducting outreach visits and taking phone calls from the public.
Qualifications and Evaluations
Experience: Two years of administrative experience in an office setting with customer service experience involving communications with the public in person, over the phone, and electronically is required.
Job Knowledge: Principles of accountancy and managing cash and other sensitive documents. Must be able to read regulations, interpret them, and apply them in the workplace.
Completion of secondary school is required.
Language: Speaking/Reading/Writing level 4 (fluent) English and level 2 (limited knowledge) Dutch is required. (This may be tested.)
Skills and Abilities: Must be able to work under constant pressure while handling a high volume of applicants, an increasing workload, daily deadlines, dissatisfied customers, and emotional U.S. citizens. Must be able to work independently and as part of a team and have good computer skills.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass security certification, medical certification (if applicable) and may be required to obtain a Certificate of Conduct for Natural Persons (VOG) from the Ministry of Safety and Justice of the Netherlands.
Benefits and Other Info
Salary: €39,898 annual base salary. An additional 20.2% will be added to the listed Locally Employed (LE) Staff salary for allowances and premiums. You will receive a vacation bonus at 8.2 percent of base pay, a bonus for duty-free days at 3.67 percent of base pay and a year-end bonus at 8.33 percent of base pay. For this FSN-7 position this equates to a total remuneration of €47,957 per annum based on a 40-hour work week.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER: 1. AEFM / USEFM who is a preference-eligible U.S. Veteran* 2. AEFM / USEFM 3. FS on LWOP and CS with reemployment rights **
IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
How to Apply
How to Apply:
All candidates must be able to obtain and hold a Local Security Certification or Public Trust clearance and Certificate of Conduct for Natural Persons (VOG) from the Ministry of Safety and Justice of the Netherlands.
To apply for this position applicants must electronically submit the documents listed to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified. When describing work, list specific duties/responsibilities and accomplishments. Include supervisory responsibilities and the number of employees supervised. Go into as much detail as possible for work experience that directly relates to the advertised position. For more information on how to apply visit the Mission the Netherlands internet site.
Please provide the required documentation listed below with your application:
High School Diploma
Residency and/or Work Permit (if applicable)
CV (curriculum vitae, desirable)
The following options allow you to upload additional information:
Other Documents, Other Document 2, Other Document 3
AEFM/USEFM applicants are requested to upload the following documents:
Copy of Orders/Assignment Notification (or equiv.)
- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in the Netherlands.