The Client Manager is responsible for developing, leading, and executing the strategic energy plans for clients of Schneider Electric.
Serve as the primary point of contact for an assigned group of industrial clients.
Complete understanding of the basic operation of the industrial clients including, but not limited to, the client’s business operation, key contacts and their respective roles, their market risk tolerance, and their industry pressures.
Ability to create a strategic energy plan with the client and manage against it, including determined key performance indicators, with the internal team members.
Responsible for client contract renewal, additional energy management services, and negotiations of said items.
Collaborate with internal sales teams to introduce Schneider Electric’s capabilities to the assigned industrial clients and identification of potential solutions to be offered.
Lead, manage, complete, and delegate tasks specific to the assigned industrial clients to ensure each client is served with excellence and sees the value being delivered.
Lead the assigned industrial clients to making cost effective decisions related to their energy costs and usage to strategically position each company, including some transactional responsibilities.
Coordinate assigned industrial client meetings using internal resources when appropriate, prepare the materials for the meeting(s), and present to all levels of the client’s organization.
Ability to learn and effectively use Schneider Electric’s proprietary databases designed to assist in managing the client’s energy program.
Qualifications - External
Essential skills and qualifications:
Bachelor’s degree required, along with a minimum of 5 years’ experience in a service industry with direct customer-interface experience either in sales or client relationship, or equivalent experience.
Existing knowledge of the energy industry and a proven track record of generating or leading energy related opportunities for an end user.
Proficient computer experience in Microsoft Office Products particularly Word, Excel, and PowerPoint.
High commitment to the company’s vision and values.
Excellent analytical skills and attention to detail.
Excellent communication skills both verbal and written.
Proven track record of providing excellent customer service internally and externally.