Job Purpose: - Deal with cargo telephone reservations in a prompt and efficient manner - Resolve customer queries in a timely manner - Complete administrative duties as directed by the Cargo Supervisor - Specify to the Ground Handling Agent (GHA) and build instructions for all EK flights - Monitor to ensure adequate resources are provided and all EK SkyCargo requirements are met - Liaise with GHA regarding load control to maximise use of available space for cargo - Ensure that correct export documentation is produced to satisfy safety and customs - Ensure all post flight information is dispatched in a timely manner to the correct departments - Monitor import cargo breakdown and liaise with all concerned parties to resolve and issues - Ensure all cargo is loaded in safe and secure manner.
Qualifications & Experience: - Educated to MBO standard or equivalent. - Minimum of 2 years' experience of Cargo reservations/airport operations. - Knowledge of SITA-based computerised reservations system advantageous. - Knowledge of Dangerous Goods procedures. - Ability to communicate effectively at all in both written and spoken English and Dutch. - Proficient in MS Office. Information 1. Applicants must have the legal right to live and work in the Netherlands. The Company will not provide assistance with obtaining work permits.
Salary & Benefits: We offer our employee's competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.