Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 20,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Business Analyst

    Business Analyst (Operations)

    A little about us

    Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

    In 2021, we have grown rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started. As a fully distributed startup, we've built an incredibly strong leadership team and employee base across 47 countries (and counting!). We embrace asynchronous communication and collaborative work. We live on our platform, and we're passionate about improving our product every day.

    Hiring people internationally is complicated – engineering, legal, finance, operations, and HR processes all interact to make it happen. We'd like to find people who think this is as interesting a challenge as we do.

    We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.

    The Role

    Location: Anywhere in the world

    Oyster is growing fast, and we are hiring a Business Analyst to support the Operations department with business Insights & Reporting across different layers of its organization. The team is part of the Operations department, composed by Customer Operations, Global Operations and Legal.

    As the Business Analyst, you will become an expert of Oyster business and operations. You will build and socialize the relevant reports & dashboards tracking Operations performance. Furthermore, driven by your business-mindset , you will constantly look for insights and improvement opportunities to make strategic recommendations and in turn improve Oyster business.

    The successful Business Analyst is able to work independently by using their experience in data collection, data preparation, data analysis and visualization to generate reports, KPI definitions and insights when applicable.

    What you'll be doing...

    • Gather business requirements from stakeholders, and deliver easy to understand analysis or reports to enable the right decisions
    • Take ownership on existing and new metrics we need to build to reflect the success of our operational teams
    • Leverage large, complex datasets to identify, quantify and influence tangible business gain
    • Apply quantitative skills and incorporate qualitative insights to inform and influence strategy for Operations
    • Analyze data, conduct research and synthesize feedback into plans, processes and playbooks
    • Build and improve data and reporting that help your stakeholders understand the performance of their business segment and identify action points
    • Work independently with limited guidance from manager on data collection and preparation
    • Communicate effectively, candidly, collaboratively, and challenge constructively to create rapport and establish trust

    What's it like to work at Oyster

    Check out our public notion and see for yourself: Welcome to Oyster!

    Here are some pages you might be interested in:

    • Mission, Vision, Values at Oyster
    • Why Oyster is a Distributed Company
    • How We Work Together at Oyster

    What we're looking for

    Skillsets that are important

    • 4+ years of relevant experience in analytics field
    • Knowledge and experience using data analysis and visualization tools (e.g: Looker, Tableau, data studio, powerbi, mixpanel, etc)
    • Knowledge and awareness of at least one data analysis/query language (e.g: R, SQL, Python, etc)
    • Able to understand details while keeping an eye on the bigger picture
    • Strong interpersonal skills, open and friendly attitude
    • Have the capacity to thrive in our fast-paced environment, adapt quickly and take ownership of your work
    • Strong technical data skills, statistics and the ability to draw business insights from data
    • Excellent communication and story-telling skills (verbal, dashboarding and written). Ability to convey complex analysis results clearly and with conviction to all levels of stakeholders

    Skillsets that are not required (but are a bonus)

    • Experience in HR and/or Operations analytics
    • Experience in Looker and Zendesk Explore

    You'll also need...

    • A reliable home internet connection (or be able to get one)
    • Fluent English language

    Benefits & Compensation

    Salary & Benefits:

    • Competitive compensation package
    • Fully flexible hours.
    • 40 days including public holidays, or legal minimum in your region if greater.
    • Home Office Equipment budget (see details at Equipment at Oyster)
    • Wellness and wellbeing support through PlummHealth and WithJuno
    • Private Health Insurance (if you want it)
    • Time off for volunteering
    Open Positions from Oyster HR
    • There are no eligible results.

    Related positions