While providing integrity to the casino and gambling industry for over 30 years, Gaming Laboratories International (GLI) has established an incomparable team of professionals. We are looking for a Business Analyst to support our Customer Delivery team (CDS).
Location: Haarlem, Netherland
Who We Are…
With over 30 years in the industry, GLI is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 480 jurisdictions worldwide.
Why You Should Work Here…
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world.
The Business Analyst is responsible for the conception, development and implementation of reporting dashboards and analysis solutions. This position takes an active support role in sourcing, organizing, and maintaining large volumes of data through the development of innovative tools, reporting dashboards and well-organized databases.
The business analyst role within the CDS team is challenging and varied and includes the provision of data services to the EMEA region such as the Executive Information dashboard, performance charts and departmental performance monitoring tools. In addition to the EMEA services, CDS also provide systems to support the wider corporation including monitoring for timecards and HR’s initiative. The business analyst would also provide internal support for CDS systems, which include the Proposal Tracking System and jurisdictional monitoring software.
Essential Functions (Duties & Responsibilities):
Collaborates with personnel to identify needs/opportunities for improved data management and delivery
Communicates needed changes to the Senior Management team in informative, wellorganized, professional PowerPoint presentations
Collaborates with GLI management to report KPIs
Works with Programming staff to ensure that metrics can be obtained consistently
Develops complex SQL queries and reports
Implements self-service analytical tools to end users
Maintains an understanding in the areas of testing and database design
Designs and develops dashboard and reporting solutions to enable Senior Management to analyze information and improve decision making
Communicates effectively with clients to identify needs and evaluate alternative business solutions • Develops functional specifications for client engagements
Performs other duties as required
Required Education and Other Credentials:
Master’s degree in Information Technology Management or a related discipline is preferred
Project Management Certification (PMP) is preferred
Excellent knowledge of Excel
VBA, PowerPivot, and Power Query
Knowledge of SQL
Knowledge of Python (especially the Pandas library)
Knowledge of Power BI (also using the Power Query) + DAX
Knowledge of HTML
Good knowledge of the English language, verbal and written
Proficiency in Microsoft Office and Teams
Knowledge of Microsoft Teams Planner is a plus
Must have a valid driver’s license
A minimum of 2 years of directly related experience is required; Certification, formal training, education or demonstrated competency may be evaluated and considered in lieu of the experience requirements
Must have relevant experience with one or more business intelligence DashBoard software packages
Proficiency in Microsoft Word, PowerPoint, Access, Excel, and Outlook is required
Advanced SQL skills are required
Must have intermediate Crystal Reports and/or SQL Reporting Services skills
Must have demonstrated programming capabilities
Experience with IBM Cognos is preferred
Experience with BIO for Microsoft Dynamics SL is preferred
Experience with SQL Analysis Services is preferred
Must be able to communicate sensitive information tactfully
Must have strong math, business, analytical and critical thinking skills
Must have the ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of this position
Must have the ability to communicate, both orally and in writing, with internal and external parties • Must have the ability to handle and organize multiple projects and deadlines
Must demonstrate a high degree of attention to quality, details, and correctness Physical Requirements and Working Conditions:
Must have the ability to work at a computer for extensive periods of time
Must have the ability to read (both paper and computer screen) for extensive periods of time
Must have the ability to listen to and speak with internal and external parties on the telephone for extended periods of time
Must have sufficient hand, arm and finger dexterity to operate a computer keyboard and other Company equipment
Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.
GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Open Positions from Gaming Laboratories International