Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 16,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Assistant Groups, Conference and Events Manager

    Job Description

    An Assistant Groups, Conference and Events Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.

    What will I be doing?

    As an Assistant Groups, Conference and Events Manager, you will be responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Assistant Groups, Conference and Events Manager will also be required to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Assist in managing all Conference and Banqueting operations
    • Maintain exceptional levels of customer service
    • Ensure compliance of brand standards
    • Evaluate guest satisfaction levels with a focus on continuous improvement
    • Aware of trends and propose ideas to build the range and quality of Conference and Banquet
    • Optimise sales and contain costs, identifying any areas for action
    • Set achievable budgets and other short- and long-term functional goals
    • Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
    • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
    • Ensure staffing levels cover business demands
    • Ensure that training is carried out on an ongoing basis
    • Ensure communication meetings are conducted and post-meeting minutes generated
    • Manage staff performance issues in compliance with company policies and procedures
    • Recruit, manage, train and develop the Front Office team
    • Assist other departments wherever necessary

    What are we looking for?

    An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Strong knowledge of hotel/leisure/service sector
    • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
    • Exceptional communication skills
    • Exceptional leadership skills to create a winning team

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar

    What will it be like to work with us?

    Always wanted to work in the largest hotel in the center of Amsterdam?

    DoubleTree by Hilton Amsterdam Centraal Station offers amazing views, extraordinary service and lively food & beverage outlets.

    Our hotel includes SkyLounge Amsterdam, an award-winning rooftop terrace, pop-up restaurant Eastwood Beer & Grill, our very own Starbucks® Store and Amsterdam’s most extended breakfast buffet. You will, of course, receive a 50% discount in all of our food & beverage outlets. Moreover, you can stay fit next to your job. Our fitness is available 24/7 for you!

    Before we forget: next to our own facilities, you can also enjoy our Hilton service, worldwide and with a discount.

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