Job Properties
  • Job Type
    Full-time Position
  • Category
    Media, Art & Design
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 06,2022
    • IMG_6430
    • VISA
    • Premium Package

    Agency Operations Officer

    You and your job

    As an Agency operations officer you will be part of the team providing a professional Agency operations service to support Front Office and Agency Portfolio Management in the development of Rabobank’s Agency proposition providing flawless service to partner banks in a syndicated loan environment. This means you are part of the review and planning of any new Agency deals or changes to deals that may impact operations.

    Get results

    • put skills, capacity and experience at the disposal of colleagues to achieve team objectives
    • understands the need to follow instructions and implications of deviation
    • have a strong working ethic, hands-on mentality and like to work in a demanding and dynamic environment

    Facts & Figures

    • 36 hours per week
    • Managing a loan portfolio of 27 billion
    • 9.5 million customers around the world

    Top 3 responsibilities

    • Process routine and more complex loan and fee transactions.
    • Check the reliability of all supporting documents to ensure this information is valid before processing any transaction(s)
    • Execute processes and controls in accordance with procedures, work instructions and policies

    Together we achieve more than alone

    We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Loans Operation, Corporate banking services.

    The best thing about working in agency services is the diversity of work, no day is ever the same. Team work and collaboration with my colleagues mean that we can deliver a quality service to our borrowers and lenders - Leon Peters, Agency Operations.

    The 6 people in Agency operations are responsible for the for daily management of the agency services loans portfolio. Tasks are centred around Loan and fee administration.

    Working together is the way we work; as 1 achievement-oriented team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

    You and your talent

    • Bachelor/Master degree in Legal, Economics or Finance;
    • working experience in banking and finance is an advantage;
    • Your interpersonal and communication skills (verbally and in writing) are excellent in English.
    • A continuous improvement mindset
    • Service Orientated
    • Resilient with the ability to work in a challenging environment

    This is what we offer you

    • A salary between € 2.820,00 and € 4.027,38 gross per month (scale 7)
    • An extra budget of 9% of your gross monthly salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
    • A combination of working from home and at the office #LI-Hybrid

    This is a selection of the terms of employment for an Agency Operations Officer based on a 36-hour working week. You can find all terms of employment on

    You and the job application process

    Reply to the vacancy for an Agency Operations Officer at Rabobank before 31st of August 2022.

    • Any questions about the job content? Contact: Niamh Monaghan, Manager Loans Operations via
    • Any questions about working at Rabobank and the process? Charlotte Dullaert. Recruiter via
    • We will hold the interviews through a video call.
    • You can find answers to the most frequently asked questions on
    • A security check is part of the process.
    • We respect your privacy.
    Open Positions from Rabobank
    Related positions