Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
    • Date Posted
      March 21,2023
    • IMG_6430
    • VISA
    • Premium Package

    After-sales Engineer

    At Hanshow you will:


    Your main tasks will include:

    l    Responsible for local Projects technical support

    l    Work with R&D team on system upgrading

    l    Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure

    l    Customer claims processing and follow-up

    l    Customer quality and after-sales agreement review

    l    The establishment, maintenance and management of after-sales channels, timely warning and improvement of products with major quality problems

    l    Regularly summarize customer complaints, provide quality risk cases, regularly summarize maintenance technology accumulation, and produce maintenance manuals


    Who are we looking for:

    l    Bachelor’s degree or above in computer, internet or automation

    l    Familiar with Linux and Windows operating system

    l    Familiar with database technology and database optimization

    l    Have good language and expression skills, being good at English

    l    Have experience in customer communication


     What we offer:

    l  Competitive salaries in the industry; 

    l  A promising career development prospect; 

    l  A smart, modern office environment; 

    l  an open communication atmosphere; 

    l  Regular tea break on Friday afternoon as well as team-building. 

    l  Hybrid workplace.



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